General:

1. What is PSTSync?
2. Does PSTSync have any embedded viruses, spywares, malwares or other hidden files?
3. What version of Outlook do I need?
4. Do I need Microsoft Outlook installed?
5. How long does it take for synchronization?
6. What are the trial limitations?
7. I forgot my encryption password and I cant open my PST file?
8. Is there a limit on my PST file size that I can load into PSTSync?
9. I added a password to my PST File from PSTSync, How do I now remove it?
10. How do I make a backup of my PST File as a safeguard?
11. What can I do with PSTSync?
12. I have a feature request to PSTSync, Can I send it to you?
13. What is the System Requirements?
 

Ordering FAQ's:

1. Is ordering online secure?
2. What's the upgrade policy?
3. Is tech support free?
4. What happens after I send in the order?
 

General:

1. What is the PSTSync ?
PSTSync is an 5-star and Double Platinum award-winning Outlook synchronization tool for synchronizing Microsoft Office Outlook.  The secret behind the powerful Outlook syncs is due to our in-house developed sync engine.  No other competitive software offers so many features as PSTSync offers.  Just try the demo and see for yourself.

2. Does PSTSync have any embedded viruses, spywares, malwares or other hidden files?
All PSTSync versions, whether Trial or Full purchased editions DO NOT INCLUDE ANY VIRUS, SPYWARE, ADWARE, SCUMWARE, MALWARE, etc, we scan all released versions completely with over 20 different programs before we release them!

3. What version of Outlook do I need?
PSTSync will work with Microsoft Outlook 2000/2002/2003/2007.

4. Do I need Microsoft Outlook installed?
Yes you do need Microsoft Office Outlook installed.

5. How long does it take for synchronization?
The time it takes for synchronization to complete depends on a number of factors.  Size of PST file, location of PST file & Compare options selected.  Complete Outlook Syncs can take anywhere between a few seconds to a few minutes.

6. What are the trial limitations?
PSTSync has a few limitations in place so that it encourages you to register the product.

Trial Limitations:

1.  Trial versions of PSTSync will expire in 15 days from installation.
2.  Trial versions of PSTSync will allow you to synchronize one outlook folder at a time.
3.  Trial versions of PSTSync will synchronize maximum 300 items.
4.  Trial versions of PSTSync do not allow use of SmartMove® & SmartCopy®

7. I forgot my encryption password and I cant open my PST file?
Sorry, there is no way to retrieve your PST file data if you have forgotten your encryption key.  Encryption is used for scrambling data so it is unreadable by humans unless the exact encryption key is entered.  The key is case sensitive.  Please use caution when using Encryption.  There is also a warning on the PSTSync Encryption dialog that basically says, proceed with caution.

8. Is there a limit on my PST file size that I can load into PSTSync?
No, there is no limit on the file size, unless you are running Windows 98SE or Windows ME.

9. I added a password to my PST File from PSTSync, How do I now remove it?
Adding a password to a PST file is a one-way process.  There is no known way for a password to be "removed" from a PST file.  It is a totally undocumented by Microsoft.  You can try 2 things in case you do need to remove a password. (1)Read this PDF file by amset.info,  it tells you how to remove a password from a PST file but it is not a supported option.  Also, it does not work with Outlook 2003 files. (2) Use a Password Recovery tool.  Here is a Google Directory of Password Recovery companies.  We do not endorse any one of them.  Caveat Emptor.

10. How do I make a backup of my PST File as a safeguard?
To save your PST file as a backup so in case of emergency backup, you can follow these steps.  These steps are designed for Outlook 2003 & 2007 but Outlook 2000 and Outlook 2002 should be similar.

1.  Open Outlook and click on File menu and select Import and Export option
2.  Select Export to a File in the wizard that comes up. Click Next
3.  Select Personal Folder File (.PST) under the Create a file of type section. Click Next
4.  Click on Personal Folders in the Folder Selection section.
5.  Place a checkmark next to Include subfolders. Click Next
6.  Choose a location to Backup.  Specify a location by clicking on the Browse button.  You can choose a location like an external hard or a secondary hard drive for safe backup locations.
7.  You can choose one of the radio buttons in the Option section or you can leave it default. Click Next
8. Click Finish at the bottom to start exporting.

11. What can I do with PSTSync?
PSTSync can be a lifesaver when trying to help you manage your PST files.  Here are some uses of PSTSync.
- Synchronize outlook on your Desktop PC with your Outlook on your Laptop!
- Share contacts or share calendar without colleagues/boss/spouse or anyone else!
- Have only one machine in your business receive emails....and synchronize to n number of workstations.
- Schedule automated outlooks sync with built in scheduler!
- Preview and view PST Files without loading them into Outlook!
- Encrypt your PST file with industry standard 128 RSA encryption! (Know to be uncrackable!)
- Leaving your job...Upload your PST file to a FTP location for safe keeping.
- Compress Outlook PST file by using the built-in Compression.

There are so many features that the possibilities are endless on what you can do with PSTSync!

12. I have a feature request to PSTSync, Can I send it to you?
Of course, PSTSync will be developed further based on your feature requests.

13. What is the System Requirement?
Windows NT4.0/2000/XP/2003/Vista and above.
Microsoft® Outlook 2000, 2002, 2003, 2007 installed.

Ordering FAQ's:
Click here to order securely!

1. Is ordering online Secure?
    Yes, it is 100% secure.  We use a major credit card and order fulfillment center called Shareit.  They handle over 50% of   Internet software orders.

2. What's the upgrade policy?
    Any updates released within the same Major version is provided free of cost.  If we add a drastic amount of features then we may up the version number and the cost of the upgrade will be nominal and will be determined at that time.

3. Is tech support free?
   Yes! It's free for all.

4. What happens after I send in the order?
   You will receive an email directly from Shareit, confirming your order shortly after making your purchase.  Shareit will inform us and after fraud verification has completed, we will manually send your Registered user name and and your unique registration code, if you do not receive the Shareit receipt or your registration code within 24 hours, please let us know and we will contact you within 24 hours.

If you do not get your code, or if you've lost it, please email us at info@pstsync.com. Please include your name & email address, and order confirmation number (if you have it).